Returns & Refunds

Returns & Refunds

We want every person to be completely satisfied with their purchase at Univoshop.

🔄 Right of withdrawal

You have 90 days after receiving your order to return your product if you change your mind.

🛡️ 90-Day Guarantee

All our products are covered by a 90-day guarantee. In case of a defect, we will provide a free replacement or a full refund.

📦 Return conditions

  • The product must be returned in its original packaging, complete and undamaged.

  • Return shipping costs are the responsibility of the customer (except in the case of a defective product).

💳 Refunds
Once the product has been received and inspected, we will process the refund within 7 business days using the same payment method used for the purchase.

✉️ Return Support
To initiate a return or report a defective product, please contact our customer service at: univoshop00@gmail.com